Healing Manager

Job Title:                                               Healing Manager

Department:                                        Services

Proposed Immediate Superior:  Director Services


Supervising and monitoring Personal Safety  Education (PSE) Cases




Healing Manager

Key Objectives of the Job   
  • Ensure quality in handling case through constant monitoring and supervision.
Major Deliverables The major responsibilities are:

  1. Supervising all the PSE cases.
  2. Providing regular feedback about the counsellors and their cases to the Manager- Healing services and Director – Services.
  3. Ensuring adherence to operational protocol through continuous monitoring.
  4. Ensuring all case progression details are documented accurately and in a timely manner
  5. Reporting any quality/protocol compromises by the healing team to the Healing Manager and Director, Services.
  6. Playing a supportive role to the Healing Manager in hiring and induction of new counsellors
  7. Having regular reviews with the Director- Services to iron out issues related to cases
  8. Capacity Building of counsellors and trainers on relevant topics.
  9. Assisting Healing Manager with administrative tasks for the Healing team as and when required.
  10. Handling complex cases as and when required.
Job Challenge
  • To provide support and supervision and monitoring the cases and maintain the highest quality in counselling process
Specialized job competencies    
  • Experience in therapeutic modalities
Educational Qualification  Post Graduation in Psychology, Counselling, Child Development, and other related fields
Desired Experience More than 8 to 12 years of experience in a therapeutic/ supervisory/mentorship role.
Other desired attributes Inter-personal skills; ability to handle high-pressure situation
Location Mumbai
Salary range Rs. 70,000 – 85,000 per month plus travel